Contact Us

Contact Us

volsir Β· Store Information

Contact Us

Helpful information for shopping with volsir and caring for your order.

Processing1–2 Business Days
U.S. Transit7–15 Business Days
Returns30 Days After Delivery
Support8:00 AM – 10:00 PM Daily

Customer Support

Contact service@volsir.com or call 13684995903. Our team is available 8:00 AM – 10:00 PM daily. We aim to respond within 24 hours; cases needing carrier or fulfillment investigation can take longer.

Questions About an Order

Include your order number and checkout email. For damaged, incomplete or incorrect deliveries, send clear photos of the furniture, affected parts, shipping label and packaging. Keep the packaging during review.

Product & Assembly Help

For questions about a table, cabinet, bookshelf or garment rack, include the product name and the relevant assembly step or component. Product pages and included instructions provide item-specific dimensions and guidance.

Before Returning Furniture

Contact us before sending a return. Support will provide the approved return destination and instructions. Our registered address is not automatically a return warehouse.

Business Information

Brand
volsir
Legal Company
Wuhan Jingzhichen Trading Co., Ltd.
Legal Representative
Du Chenchen
Website
volsir.com
Address
A11-1056, Floor 1, No. 9 Guanggu Chuangye Street, East Lake High-tech Development Zone, Wuhan, Hubei, China
Email
service@volsir.com
Phone
13684995903
Hours
8:00 AM – 10:00 PM Daily