FAQ

FAQ

volsir Β· Store Information

FAQ

Helpful information for shopping with volsir and caring for your order.

Processing1–2 Business Days
U.S. Transit7–15 Business Days
Returns30 Days After Delivery
Support8:00 AM – 10:00 PM Daily

What Does volsir Sell?

Colorful accent tables, storage cabinets and bookshelves, and coat and garment racks. Each item’s listing explains the applicable product details.

Does Furniture Need Assembly?

Assembly requirements vary. Read the individual listing and included instructions. Use any required wall restraints, observe load limits and keep hardware away from children.

Will Colors Match the Photos?

Lighting and screen settings can affect color appearance. Check product dimensions carefully. Contact us if the delivered item is materially different from its description.

Processing & Delivery

Processing normally takes 1–2 business days. Standard U.S. transit is estimated at 7–15 business days after dispatch. Available shipping services and fees appear at checkout.

Returns & Refunds

Eligible return requests have a 30-day window after delivery. Contact support before shipping anything back. Approved refunds use the original payment method after receipt and inspection; bank posting times vary.

How Can I Get Assistance?

Contact service@volsir.com or 13684995903, daily 8:00 AM – 10:00 PM. Include the order number for order inquiries.

Business Information

Brand
volsir
Legal Company
Wuhan Jingzhichen Trading Co., Ltd.
Legal Representative
Du Chenchen
Website
volsir.com
Address
A11-1056, Floor 1, No. 9 Guanggu Chuangye Street, East Lake High-tech Development Zone, Wuhan, Hubei, China
Email
service@volsir.com
Phone
13684995903
Hours
8:00 AM – 10:00 PM Daily