Shipping Policy
Shipping Policy
Helpful information for shopping with volsir and caring for your order.
Order Processing
Orders generally require 1β2 business days after successful payment and confirmation. Weekends, holidays, verification and high demand can extend processing.
Estimated U.S. Transit
Standard U.S. delivery generally takes 7β15 business days after dispatch. These are estimates, not guarantees. Carrier disruption, weather, customs or remote locations can affect timing.
Services & Charges
Checkout displays available destinations, shipping methods and fees. Furniture may ship from fulfillment partners or warehouses; the origin can differ from our registered address. Orders may arrive in separate parcels.
Tracking & Address Changes
Tracking is emailed when available. Initial scans may take time. Check the delivery address carefully; changes cannot be guaranteed once fulfillment begins.
Delivery Problems
For loss, damage, incorrect contents or stalled tracking, contact support with your order number. Retain packaging, labels and photos for investigation. Check household members and delivery areas for parcels marked delivered.
International Delivery
Availability depends on checkout. Customs duties and import charges may be payable by the recipient unless stated otherwise or law requires a different outcome.
Business Information
- Brand
- volsir
- Legal Company
- Wuhan Jingzhichen Trading Co., Ltd.
- Legal Representative
- Du Chenchen
- Website
- volsir.com
- Address
- A11-1056, Floor 1, No. 9 Guanggu Chuangye Street, East Lake High-tech Development Zone, Wuhan, Hubei, China
- service@volsir.com
- Phone
- 13684995903
- Hours
- 8:00 AM β 10:00 PM Daily